Does a diagnosis

Excellent fast delivery

I have to give Customer Service a shoutout.  Unusually my parcel didn’t arrive in the 1 or 2 days.  This was an issue with Yodel and unfortunately it landed during the Easter holiday.  However, as soon as Customer Services were back in the office  they got in touch with Yodel and my parcel was delivered the next day. 
I have to say that I normally get a great service from Yodel as well.

I have to give Customer Service a sho...

Excellent

easy to order, prompt delivery, very pleased with the service given

easy to order, prompt delivery, very ...

Quick and efficient

An exceptional transaction enabled by the newly enhanced website. The medications from the EU continue to be reliable, and I wholeheartedly endorse them. However, I do have a slight concern regarding the 'discounts' of up to 20% on my next purchase, which I regularly receive right after completing my order. By the time I am ready for my next purchase, these discounts have already lapsed. I would appreciate it if you could consider this minor yet significant opportunity for my upcoming purchase. Overall, I am very satisfied. Thank you all. Best regards.

An exceptional transaction enabled by...

Excellent service

Easy to use website . And fast dispatch and delivery

Easy to use website . And fast dispat...

Rapid turn around. Easy access

Amazing service, always had my order within 24 hours.

Amazing service, always had my order ...

Absolutely brilliant service , had a problem in the past and they sorted it , right away . The only thing I would say is get a new delivery service .

Absolutely brilliant service , had a ...

Brilliant service and quick delivery

Never had a pr6witg them yet and l have placed enough orders to say this. Anyone who is doubting don't they are honest nothing as ever gone wrong. Regarding your delivery if it's slightly late l have always received mine within 2 days which is more than acceptable. My last order was even quicker. Also you need to remember yodel are courier and not partners they can be late sometimes but you can't blame the people who you have ordered from there's a procedure the same with any item that is delayed or late if for any reason it doesn't turn up it will be dealt with l have every trust in them. You might say it's ok for you to say you have had no issues l have worked in retail for 14 years so l know their trustworthy you can you tmyour debit credit cards. PayPal klarna these would not be used if they were scammmers so be safe in the knowledge you can trust them.

Never had a pr6witg them yet and l ha...

It was quick and professional

Im a repeat customer with eu. As far as I am concerned,  it is the best online pharmacy around.

Im a repeat customer with eu. As far ...

Great , prompt service

Very easy to fill out consultation and arrived within 48 hours

Very easy to fill out consultation an...

Great service and delivery would recommend

Great service and delivery would reco...

<a href="https://www.pharmxtra.com/">Pharmxtra</a> ("our site") is a site operated by EU Meds Direct Ltd. We are a limited company registered in England with company number ICC20210188 and our registered office at Office 1204, Tiffany Tower, Al Thanyah Fifth, Plot No.888, Dubai, P.O Box 487307, United Arab Emirates (the "Company", "we" or "us"). We are responsible for operating our site.
This acceptable use policy sets out the terms between you and us, under which you may access our site. This acceptable use policy applies to all users of, and visitors to, our site. Your use of our site means that you accept, and agree to abide by, all of the policies in this acceptable use policy, which supplement our <a href="https://www.pharmxtra.com//terms-and-conditions">terms of website use.</a>
Prohibited Uses
You may use our site only for lawful purposes. You may not use our site:
<ul>
<li>in any way that breaches any applicable local, national or international law or regulation;</li>
<li>in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;</li>
<li>for the purpose of harming or attempting to harm minors in any way;</li>
<li>to send, knowingly receive, upload, download, use or re-use any material, which does not comply with our content standards;</li>
<li>to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or</li>
<li>to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code which is designed to adversely affect the operation of any computer software or hardware.</li>
</ul>
You also agree:
<ul>
<li>not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our <a href="https://www.pharmxtra.com//terms-and-conditions">terms of website use</a>; and</li>
<li>not to access without authority, interfere with, damage or disrupt:
<ul>
<li>any part of our site;</li>
<li>any equipment or network on which our site is stored;</li>
<li>any software used in the provision of our site; or</li>
<li>any equipment or network or software owned or used by any third party.</li>
</ul>
</li>
</ul>
Interactive Services
We may from time to time introduce interactive services to our site, including, without limitation, chat rooms and bulletin boards ("interactive services").
Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service that we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
Content Standards
These content standards apply to any and all material which you contribute to our site ("Contribution"), and to any interactive services associated with it.
You must comply with the spirit and the letter of the following standards. The standards apply to each part of any Contribution as well as to its whole.
We will determine, at our discretion, whether a Contribution breaches the content standards.
Contributions must:
<ul>
<li>be accurate (where they state facts);</li>
<li>be genuinely held (where they state opinions); and</li>
<li>comply with the law applicable in any country from which they are posted.</li>
</ul>
Contributions must not:
<ul>
<li>contain any material which is defamatory of any person;</li>
<li>contain any material which is obscene, offensive, hateful or inflammatory;</li>
<li>promote sexually explicit material;</li>
<li>promote violence;</li>
<li>promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;</li>
<li>infringe any copyright, database right or trade mark of any other person;</li>
<li>be likely to deceive any person;</li>
<li>be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;</li>
<li>promote any illegal activity;</li>
<li>be in contempt of court;</li>
<li>give the impression that the Contribution emanates from us, if this is not the case;</li>
<li>be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;</li>
<li>be likely to harass, upset, embarrass, alarm or annoy any other person;</li>
<li>be used to impersonate any person, or to misrepresent your identity or affiliation with any person;</li>
<li>contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism;</li>
<li>contain any advertising or promote any services or web links to other sites;</li>
<li>give the impression that they emanate from us, if this is not the case; or</li>
<li>advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.</li>
</ul>
Suspension and Termination
We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
Failure to comply with this acceptable use policy constitutes a material breach of the <a href="https://www.pharmxtra.com//terms-and-conditions">terms of website use</a> upon which you are permitted to use our site, and may result in our taking all or any of the following actions:
<ul>
<li>immediate, temporary or permanent withdrawal of your right to use our site;</li>
<li>immediate, temporary or permanent removal of any Contribution uploaded by you to our site;</li>
<li>issue of a warning to you;</li>
<li>legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;</li>
<li>further legal action against you; and/or</li>
<li>disclosure of such information to law enforcement authorities as we reasonably feel is necessary, or as required by law.</li>
</ul>
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action that we reasonably deem appropriate.
Suspension and Termination
We amend this policy from time to time. Every time you wish to use our site, please check this policy to ensure you understand the terms that apply at that time. This policy was most recently updated on the 14th of May, 2025.

This acceptable use policy sets out the terms between you and us, under which you may access our site

Acceptable Use Policy

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